Submit a request
Other inquiries or issues?
Forgot to include a Promo Code?
How to purchase a Gift Card?
How to make changes to your order?
Having issues with your order?
Refunds and Exchanges
Received incorrect product or faulty defect?
Return or Exchange product information
Do we accept Credit and or Debit Card?
How to pay for your order?
Delivery and Shipping
Orders that are placed on Friday after 11:00 am PST and Weekend Orders
Import Duty and Customs Fees
What are the shipping options and expected time of delivery?
What shipping service do we use?
Where do we ship from?